MasterMine Licensing Options

Starter Packages

Save on our most popular options by purchasing a starter package. Add more components from the menu below.

Or build your own configuration starting with your first Full User License at $995.

Individual Options

Add additional items to one of our packages above, or build your own custom configuration:

MasterMine for GoldMine or MasterMine for QuoteWerks - Click To Order

First Full-user License: Each additional Full License: Each additional Share License: Unlimited User Share License

$995 $300 $200 $8995

First year annual maintenance is additional to software price and is required. See benefits of annual maintenance below.

MMUpdater Add-On (MasterMine for GoldMine only) - Click To Order

First Full-user License: Each additional MMUpdater:

$995 $300

Requires MasterMine for GoldMine CRM. You need NOT purchase as many MMUpdater seats as you have MasterMine.
MMUpdater is subject to 20% Annual Maintenance and requires current maintenance on MasterMine for GoldMine CRM.

What is...

MasterMine Professional Services

See below for a more complete description of each service.

Note that services are only available to current annual maintenance holders

By-The-Hour Support: 10 Unit Support Pack (150 minutes): 40 Unit Support Pack (600 minutes): Online Training Classes, 1-2 hours: On-Site Services:

$180/hour - (rounded to 1/2 hour, one hour minimum) $450 - (1 unit = 1/4 hour) $1600 - (1 unit = 1/4 hour) $270-360 (see individual training descriptions) $180/hr (min 4 hours) + travel

About Our Professional Services

Using our Professional Services is usually the fastest way to get your advanced report solution, train your team, or address your custom configuration needs. With all of our services, you can participate the entire time, so you have the ability to learn advanced techniques while we get your results. This also allows you to ensure that our Professional Services team creates the solution you NEED, rather than the solution you asked for. Many sessions can be recorded, allowing you to refer back to them for training later. So do you have a unique problem or reporting challenge? Let us know what you are trying to do, so we can provide you with an estimate today!

By-the-Hour Support (Purchase upon completion)

By-the-Hour Support is billed at $180/hour, with a minimum of 1 hour per incident, with all time billed rounded up to the next half-hour. Project estimates are usually possible in advance of work.

Support Packs (Purchase in advance)

Our Professional Services team can help you write reports, solve advanced configuration issues and properly train your team. Buying time for these services in advance with one of our "packs" saves you the cost of hourly billing, the hassle of payments for each activity, and also reduces the amount of time it take for one of our team members to begin addressing your needs. Units may be used in any number at once, never expire, and are useable for any of our billable services. Even MasterMine masters need help sometimes! Project estimates are available in advance of work.

Online Training

Learn about training topics covered by clicking HERE

Online Training helps our clients get the most out of their MasterMine investment. Since the training is done online, multiple users in multiple locations can particpate in one cost-effective training session.

All sessions are conducted on your database and installation, ensuring that the training is relevant to your particular way of using GoldMine or QuoteWerks. Many sessions can be recorded, allowing for future reference and refresher training.

Level 1 Training (Fundamental) Level 2 Training (Basic) Level 3 Training (Advanced) Open Training MMUpdater-Only Training Share-User Training MasterMine for QuoteWerks

1 Hour 2 Hours (8 Units) 2 Hours (8 Units) 1.5 Hours (6 Units) 2 Hours (8 Units) 2 Hours (8 Units) 2 Hours (8 Units)

Free With Purchase $360 $360 $270 $360 $360 $360

Live, On-Site Services

Professional Services In-Person, at your site:4 hour minimum, $180/hour plus travel expenses.
Customized training, report writing, or advance installation services, conducted on-site. Support Packs cannot be used for these services, all time is billed at the By-The-Hour rates as described above. Special rates exist for multiple day or location jobs, so please contact us to have us provide you for a quote.

MasterMine Annual Maintenance

Why should I stay current on Annual Maintenance?

Free Version Upgrades as long as you remain current.
  - Free support on MasterMine installation and troubleshooting (not GoldMine itself!)
  - Access to MasterMine report writing, online training, and MasterMine-enabled business analysis

Purchased with software: 20% of the total retail purchase price.
Renews annually: 20% of original retail price for equivalent software.

To Add or Reinstate Maintenance: To add annual maintenance more than 30 days after your initial software purchase, or to reinstate lapsed maintenance, you must first upgrade to the current version (see below) before purchasing maintenance at 20% of the current software price. If there has been no subsequent version released you may purchase maintenance at 30% of the current software price. Start date of maintenance, and anniversary of renewal, is the original date of purchase of the most current version. If you purchase additional seats, you must increase maintenance to cover the additional seats.

Upgrade MasterMine to Later Version

Free to those on current Annual Maintenance

For those not on maintenance:
    Upgrade from version 5 to version 6: 40% of current retail price for same seats
    Upgrade from version 4 to version 6: 60% of current retail price for same seats

*To acquire maintenance after initial software purchase, see above.

Note: Prices subject to change without notice. Any price quote is valid only as it agrees with the policies described on this web page at the time of purchase. MasterMine reserves the right to refuse to fulfill third-party quotes that are inconsistent with these policies.

Payment Terms

Payment is due on delivery for software, support and training. We accept either credit card or corporate check in advance.
Delivery of software licenses or services may be delayed until receipt of payment.