Let the MasterMine experts get it done!

If you need help or don't have the time...

Online report writing and data management support is available almost immediately.
See "How To Purchase" below to choose the most cost-effective program for you.

1. Quick Answers

For the do-it-yourselfer, we're available online weekdays for quick answers and brief "how-to" support.

Monday through Friday, 8:30am to 5:30 pm CST, call (877) 877-7212 ext 3.

2. Report Writing Service

Describe what you need and we create reports for you, often in just a few minutes. Most work is performed "while you watch," so you're sure you get what you need without a long back-and-forth process. If you wish, you can learn MasterMine AND get your work done at the same time. Sessions are done via screen sharing, at your desk, at your convenience. Typically, reports that would cost you days or weeks any other way, get done in a few minutes or hours.

Call (877) 877-7212 ext 3 or e-mail us your requirements.

3. Data Management Service

Every database deteriorates over time if it's not carefully managed. In skilled hands, MasterMine is the most powerful and efficient GoldMine data management tool around.

From data normalization to mass updating, we can help you get your GoldMine data back in shape so your processes and people are at optimum performance and your reports are truly informative.

Call (877) 877-7212 ext 3 or e-mail us your requirements.

4. Live Online "Facilitated Business Analysis"

Leverage our experience and GoldMine know-how! Match your knowledge of your business with the deep GoldMine and MasterMine knowledge of our developer and owner, Rob Machalek, to get "under the hood" of your GoldMine operation. In a few hours, understand your business and its GoldMine "nervous system" like never before. Rob explains your data and your business process issues in language you understand as a business owner and helps you put together an action plan that makes sense.

Cost: $800 For a half-day (approx. 4-hour) session with Rob Machalek.

E-mail Rob to schedule an appointment.

How To Purchase MasterMine Support

Two simple and cost-efficient options to give you results quickly and efficiently:

Support by Unit (Purchase In Advance)
Our Professional Services team can help you write reports, solve advanced configuration issues and properly train your team. Buying time for these services in advance with one of our "packs" saves you the cost of hourly billing, the hassle of payments for each activity, and also reduces the amount of time it take for one of our team members to begin addressing your needs. Units may be used in any number at once, never expire, and are useable for any of our billable services. Even MasterMine masters need help sometimes! Project estimates are available in advance of work.

10 Unit Support Pack (150 Minutes): $450 - Buy Now

40 Unit Support Pack (600 Minutes): $1600 - Buy Now

By-The-Hour (Purchase Upon Completion)
By-the-Hour Support is billed at $180/hour, with a minimum of 1 hour per incident, with all time billed rounded up to the next half-hour. Project estimates are usually possible in advance of work.

Call toll free (877) 877-7212 ext 3 to get started or discuss options.