MasterMine strives to provide our customers continual training and help through webinars and videos each month. The tabs below contain videos that will help MasterMine users to create and use the software effectively. Each month new Quick Tip and End-User webinar videos are added to this page. Check back often to see what other tid-bits of information is available to you.

• End-User Webinars
• Quick Tip Videos
• Introductions & Training

End-User Webinars
By Month	By Topic
2016 Jul 2 Useful Reports for Lead Management Jun MasterMine Ribbons & Buttons Apr Sharing MasterMine Reports Mar GoldMine Administration Feb (Re)Intro to MMUpdater Jan Back to Basics Refresher 2015 Dec Making Dashboards Nov Reporting & Accessing Other Data Sources Oct End of Year Reporting Sep Organizing MasterMine Reports Aug New MasterMine Templates Jul Cleaning Email Inbox & Calendar Items Jun Using Exception Reports to Maintain GoldMine Data Quality May Deduping GoldMine Apr Level 1 Training & Re-training Mar Cleaning & Managing Email Addresses Feb What to do with your Additional Licenses Jan Make Your GoldMine Data More Useful 2014 Dec How to Use MasterMine Pivot Tables Nov In-Report Grouping & Segmenting Oct End of Year Reporting Sep Tracking Your Sales Process Aug Back to Basics Aug User Created Templates Jul Useful Reports for Sales People Mar Reporting on Opportunities, Projects & Cases Feb Marketing with MasterMine & GoldMine Jan Normalizing a GoldMine Database Fieldnt 2013 Nov Management of Pending & History Activities & Email Messages Oct Dates, Date Ranges & Fiscal Years Sep Sharing MasterMine Reports Aug Email Address Management Jul Quick Tips Jun Questions & Answers May Tracking Leads through Sales Stages Mar The Many Uses of MasterMine	GoldMine Administration GoldMine Administration End of Year Reporting Reporting & Accessing Other Data Sources Using Exception Reports to Maintaing GoldMine Data Quality Deduping GoldMine Cleaning & Managing Email Addresses Make Your GoldMine Data More Useful Normalizing a GoldMine Database Fieldn Management of Pending & History Activities & Email Messages Email Address Management MasterMine Management/Features MasterMine Ribbons & Buttons & Functions Sharing MasterMine Reports Making Dashboards Reporting & Accessing Other Data Sources Organizing MasterMine Report New MasterMine Templates What to do with your Additional Licenses How to Use MasterMine Pivot Tables In-Report Grouping & Segmenting User Created Templates Dates, Date Ranges & Fiscal Years Quick Tips Questions & Answers The Many Uses of MasterMine Sales & Marketing 2 Useful Reports for Lead Management End of Year Reporting Making Dashboards New MasterMine Templates Tracking Your Sales Process Useful Reports for Sales People Marketing with MasterMine & GoldMine Tracking Leads through Sales Stages Email, Website, Opportunities, Projects & Cases Cleaning & Managing Email Addresses Reporting on Opportunities, Projects & Cases Management of Pending & History Activities & Email Messages Email Address Management Back to Basics Back to Basics Refresher (Re)Intro to MMUpdater Level 1 Training & Re-training The Many Uses of MasterMine

Quick Tips

Functionality	Report Creation	Clean-up
Date Ranges	Last Completed Activity	Exception Reports For Maintaining Data Quality

Introductory & Basic Training Videos

Introductions

Basic Training

Analytics with GoldMine CRM: See What You're Missing Stop Playing Tug-O-War with GoldMine - Start Managing it Turn on the Lights in GoldMine GoldMine Marketing Management with MasterMine Managing GoldMine with MasterMine Cleaning & Managing Email Addresses Deduping GoldMine Optimize Your GoldMine Data Tactics & Tools to Break Through the Maze End Your Struggles with GoldMine Data Creating Your Own "GoldMine" Dashboards in MasterMine Make GoldMine Tell You What You Need to Know Where are the Golden Opportunities in Your GoldMine

Back to Basics Refresher (Re)Intro to MMUpdater Level 1 Training & Re-training The Many Uses of MasterMine