If you need help or don't have the time...

Online report writing and data management support is available almost immediately.
See "How To Purchase" below to choose the most cost-effective program for you.

1. On-Call Support

For the do-it-yourselfer, paid support is available in quarter-hour units so you get moving again quickly and efficiently.
We're available online weekdays for quick answers and "how-to" support..

Monday through Friday, 8:30am to 5:30 pm CST, call (877) 877-7212 ext 3.

2. Report Writing Service

Describe what you need and we create reports for you, often in just a few minutes. Most work is performed "while you watch," so you're sure you get what you need without a long back-and-forth process. If you wish, you can learn MasterMine AND get your work done at the same time. Sessions are done via screen sharing, at your desk, at your convenience.

Call (877) 877-7212 ext 3 or email us your requirements.

3. Half-day "Facilitated Business Analysis Session" with Rob Machalek

Leverage our experience and QuoteWerks know-how! Match your knowledge of your business with the deep QuoteWerks and MasterMine knowledge of our developer and owner, Rob Machalek, to get "under the hood" of your QuoteWerks operation. In a few hours, understand your business and its QuoteWerks "nervous system" like never before. Rob explains your data and your business process issues in language you understand as a business owner and helps you put together an action plan that makes sense.

Cost: $800 For a half-day (approx. 4-hour) session with Rob Machalek.

Email Rob to schedule an appointment.

How To Purchase MasterMine Support

Direct help online gets you results quickly and efficiently:

1. Support Packs (Purchase In Advance)

Since many reports take only minutes to produce, why pay for whole hours? Short, intensive help is always better than hours of guess-work on your own.

Buying in advance saves you the cost of hourly billing, the hassle of micro payments, and reduces time-to-results.

Credits may be used in any number at once, never expire, and are useable for any of our billable services.

10 Credit Support Pack (2.5 Hours): $450 - Buy Now

20 Credit Support Pack (5 Hours): $850 - Buy Now

40 Credit Support Pack (10 Hours): $1600 - Buy Now

80 Credit Support Pack (20 Hours): $3000 - Buy Now

2. By-The-Hour (Purchase Upon Completion)
Traditional hourly support is available at $180/hour, with a minimum of 1 hour per incident. Time is rounded up to the next half-hour. Pay only for hours used. Project estimates are usually possible in advance of work.

Call toll free (877) 877-7212 ext 3 to get started or discuss options.